[vc_empty_space height=”3em” alter_height=”none” hide_on_mobile=””][vc_row_inner][vc_column_inner width=”1\/2″][vc_toggle title=”Where do I get started?” el_id=”1478522644254-4c1f9f40-4f4c”]
Start shipping<\/em>. Take advantage of our services and solutions designed to meet all of your\u00a0shipping<\/em> requirements. Sign up for a tranlogistic shipping<\/em>\u00a0account below.[\/vc_toggle][vc_toggle title=”How long can a package be in customs?” el_id=”1478522705831-a711f1a7-6b6e”]If the customs is holding your item, we will notify you usually within a few days but it can take as long as 1 to 3 days. we will provide a reason for detainment, as well as what you can do to get your package released.[\/vc_toggle][vc_toggle title=”how can i pay my import permit fees ?” el_id=”1478522703087-670d230f-260f”]The best way to find out how to pay you fees is to simply call the our office where the goods has been shipped and ask them. You usually will get a written notificaton from us telling you that your shipment is being held and why and what you can do about it.[\/vc_toggle][vc_toggle title=”Will Customs open my package?” el_id=”1478522716305-f2e47146-4c4e”]No, they don’t immediately open your package without any reason. … They will only instantly check what’s inside of your package if: Your package has been damaged when it reached the Customs office or desk. The damages can include broken seals or plastic or any cover of your package[\/vc_toggle][\/vc_column_inner][vc_column_inner width=”1\/2″][vc_toggle title=”Why do packages get stuck in customs?” el_id=”1478522718166-b31feb69-b6c7″]The dreaded message of \u201cShipment on\u00a0Customs<\/b>\u00a0Hold\u201d or shipment\u00a0is<\/b>\u00a0\u201cStuck<\/b>\u201d in\u00a0Customs is<\/b>\u00a0the response all importers want to avoid. A seamless\u00a0Customs<\/b>\u00a0process improves the supply chain and overall transit time. … The most common reason for shipments being held for\u00a0Customs<\/b>\u00a0clearance\u00a0is<\/b>\u00a0missing documentation and information.[\/vc_toggle][vc_toggle title=”Does Customs Return to sender?” el_id=”1478522721458-642b49b5-3a44″]There are a few reasons an order can be returned to sender or destroy but most often it is due to an non payment customs fees.[\/vc_toggle][vc_toggle title=”What happens if I refuse to pay customs charges?” el_id=”1478522721173-162dfed2-ee14″]If the receiver refuses to pay the customs duties, you have 2 options. 1) You will have to pay the return shipping charges.
\n2) Abandon the package in customs. This is not recommended, and the package will likely be destroyed.[\/vc_toggle][vc_toggle title=”When will my order arrive?” el_id=”1478522720846-7a04063d-8ae1″].after customs fees paid you have 2-3 days to receive your package[\/vc_toggle][\/vc_column_inner][\/vc_row_inner]<\/div><\/div>[\/vc_column][\/vc_row][vc_row full_width=”stretch_row” css=”.vc_custom_1478523240618{background-image: url(https:\/\/translogic.themerex.net\/wp-content\/uploads\/2016\/11\/bg-1.jpg?id=494) !important;}”][vc_column width=”1\/2″ offset=”vc_hidden-sm vc_hidden-xs”][vc_single_image image=”495″ img_size=”full”][\/vc_column][vc_column offset=”vc_col-lg-6 vc_col-md-6″][vc_empty_space height=”8.3em” alter_height=”none” hide_on_mobile=””]You can Request<\/h6>A Free Consultation<\/h2>[vc_empty_space height=”3em” alter_height=”none” hide_on_mobile=””]